1. Introduction
The website oktoreal.gr is owned and/or managed by “REAL GREEK ESTATE S.A.”, a limited company with its registered office in the Industrial Area of Ioannina, P.C. 45500, VAT No. 802488754, Tax Office of Ioannina, and General Commercial Registry No. 177313529000 (hereinafter referred to as “OKTO”, “the Company”, “we” or “us”). For any matter regarding the website, you may contact us at reservations@oktoreal.gr or at (+30) 273 1131 197.
Access to and use of this website implies acceptance of these Terms of Use. If you do not agree with them, please do not use the website. These Terms are supplemented by the Privacy Policy, the Cookies Policy, and the Booking, Payment & Cancellation Policy, which together form a unified framework of information for the use of OKTO’s services.
2. Website Purpose
The website provides information about residences, hospitality services, experiences, and the region, as well as the ability to search for availability and make online accommodation bookings. OKTO makes reasonable efforts to ensure that the information, descriptions, photographs, prices, and availability displayed on the website are accurate and up-to-date.
OKTO reserves the right to modify or update the content of the website at any time, particularly for technical, operational, commercial reasons, or to comply with legislation.
3. Website Use
The user must use the website lawfully and in a manner that does not violate the rights of OKTO or third parties. The use of the website for illegal purposes, the sending of malicious or offensive content, attempts at unauthorized access to systems or data, and any action that may affect its security or smooth operation are prohibited.
4. Bookings and Payments
Accommodation bookings and related payments are specifically governed by the Booking, Payment & Cancellation Policy, which supersedes these Terms of Use regarding booking, deposit, payment, cancellation, changes, and refunds.
The website may provide online payment functionality through Stripe or another collaborating payment provider. Payments are processed in a secure environment provided by the provider, and OKTO does not store full credit or debit card details on its own servers. The use of the payment service may also be governed by the terms and privacy policy of the respective provider.
5. Prices, Availability, and Confirmation
Prices and availability may change until the final confirmation of the booking. A booking is considered final only after the successful completion of the required payment and the sending of a relevant confirmation by OKTO via email.
In case of a technical error, obvious pricing mistake, or inability to confirm availability, OKTO may contact the customer to correct or cancel the booking, refunding any amount paid where required.
6. Intellectual Property
The content of the website, including but not limited to texts, photographs, logos, graphics, videos, design, and other elements, belongs to OKTO or third-party rights holders and is protected by applicable intellectual and industrial property law.
Use of the content is permitted only for personal and non-commercial use. Copying, reproduction, republication, modification, distribution, or commercial exploitation of the content without prior written permission from OKTO or the respective rights holder is prohibited.
7. Third-Party Links and Services
The website may contain links to third-party websites or services, such as payment providers, maps, social media platforms, or collaborating services. OKTO does not control and is not responsible for the content, security, terms of use, or privacy practices of these third-party websites or services.
8. Personal Data and Cookies
The processing of personal data carried out through the website is described in OKTO’s Privacy Policy. The use of cookies and similar technologies is described in the Cookies Policy. The user can be informed about their relevant choices and, where required, provide or withdraw their consent through the website’s cookie management mechanism.
9. Limitation of Liability
OKTO makes reasonable efforts for the secure and uninterrupted operation of the website, but does not guarantee that access will always be available, without errors or technical interruptions. The use of the website is at the user’s risk, to the extent permitted by applicable law.
OKTO is not liable for damages due to events beyond its reasonable control, such as, but not limited to, network technical failures, third-party service interruptions, banking or technical problems, cyberattacks, force majeure, or actions of third parties. No provision of these Terms limits consumer rights or other protection mandatorily provided by law.
10. Security
OKTO takes appropriate technical and organizational measures to protect the website and the data submitted through it. Nevertheless, no data transmission or storage system via the internet can be considered absolutely secure.
11. Modifications to the Terms
OKTO may modify these Terms of Use when required, particularly due to changes in the website, services, booking process, or applicable legislation. Each new version will be published on this page.
12. Contact
For questions regarding these Terms of Use or the operation of the website, you may contact OKTO at reservations@oktoreal.gr or at (+30) 273 1131 197.
